Getting started

Prepare your PC, launch the Loader, and resolve common setup issues.

Welcome. Use this guide to prepare your PC and complete your first launch.

Start here

Complete these steps in order. Each guide includes the details you need.

Step

1. Prepare your PC Turn on VT-x or AMD SVM. Then uninstall FACEIT and Vanguard. Finally, turn off Windows Defender.

Guide

Turning on VT-x/AMD SVM

Step

2. Launch the product Sign in with your key and complete the launch flow.

Guide

Use the Loader

Step

3. Fix an issue Find likely causes and practical fixes for common errors.

Guide

Common errors

Before launching

Complete these steps before opening the Loader:

1. Turn on VT-x or AMD SVM.

2. Uninstall FACEIT Anti-Cheat and Riot Vanguard.

3. Turn off Windows Defender.

4. Check product status for known service issues.

5. Keep your license key private.

Run into a problem? Start with Common errors. It covers common launch and in-game issues.

Troubleshooting

Use these guides when a specific system setting needs attention:

• Enable VT-x or AMD SVM

• Manage Windows Defender

• Enable ASLR, DEP, and heap protection

Need help?

Get direct support from the community and team.

Join Discord