Turning on VT-x/AMD SVM

Enable Intel VT-x or AMD SVM virtualization in your computer's firmware.

Virtualization is requiered to run our services. Intel calls this VT-x. AMD calls it SVM, AMD-V, or Secure Virtual Machine.

Most modern processors support virtualization. It may be disabled in your firmware by default.

These steps change your computer's UEFI or BIOS settings. The exact menu names vary by manufacturer.

Before you begin

• Save your work and close open applications.

• If device encryption is enabled, keep your recovery key available.

• Restarting the computer is required.

Enable virtualization

1

Open the BIOS settings

Restart your computer. During the first startup screen, press the BIOS setup key repeatedly.

Common keys include F2, Delete, Esc, F10, and F12. Your startup screen usually shows the correct key.

2

Find the virtualization setting

Look under Advanced, CPU Configuration, Security, or System Configuration.

Enable the setting that matches your processor:

• Intel: Intel Virtualization Technology, VT-x, or VMX

• AMD: SVM Mode, AMD-V, or Secure Virtual Machine

3

Save and restart

Set the option to Enabled. Then select Save & Exit or press the displayed save key.

Your computer restarts with virtualization enabled.

Verify that it is enabled

Windows

Press Ctrl + Shift + Esc to open Task Manager. Select Performance → CPU. The Virtualization field should show Enabled.

You can also run this command in Command Prompt:

systeminfo

Find Virtualization Enabled In Firmware near the bottom of the output.

If you cannot find the setting

Update your UEFI or BIOS from your computer manufacturer's support site. Firmware updates can expose newer CPU settings.

Do not change unrelated firmware settings. Incorrect settings can prevent your computer from starting normally.

If virtualization still does not work

If the setting is enabled but unavailable to an application, restart once more. Then check the application's system requirements.